Short introduction of EI with definitions of its 4 components by the guy who “wrote the book on it”, Daniel Goleman.
Category: Engaging Stakeholders
Promoting project. 0pening and maintaining direct communication with stakeholders, individual and collective, current and potential, powerful and voiceless. Engaging key stakeholders constructively in the project as it and their priorities evolve.
Power Interest Grid for Stakeholder Analysis
Good 5′ explanation and slidedeck relating to the job of understanding stakeholders for project purposes. Very important at the front end of most any project, but particularly those developing their products via a plan-driven approach.
Salience Model
This model categorizes stakeholders by power, urgency, and legitimacy. Here is an 8+ minute presentation with some useful related links and advice on the PMP exam.
Creating Rich Pictures
5′ minute tutorial on a powerful notation for collaborative problem-situation analysis and representation. Originated in Peter Checkland’s Soft Systems Methodology (SSM).
The Stakeholder Engagement Assessment Matrix
The point of a project communication plan is to *move* key stakeholders from whatever level of engagement with the project they’re currently at to the level that will be most helpful to the project. To diagnose gaps in these levels of engagement, the Stakeholder Engagement Assessment Matrix is a great tool. Here’s a short video […]
What is an Empathy Map?
Nice 5′ video – nice visuals, nice explanation
Customer Journey Mapping Workshop
Nice 6′ video – visual, information-rich, well organized
Agile Team Charter
10′ video, well organized info re work product and process. Assumes Zoom, Mural®, etc. /lhttps://cogentlanguage.news/engaging/emotional-intelligence-ei/
How to Create a Customer Persona using an Empathy Map
Useful 6′ vid.
PMBOK 6: The Boldest Sentence
PMBOK 7 The PMBOK® Guide – Seventh Edition is to appear this August 1st. Based on the many previews of it that PMI has proffered, it should be of great interest to those of us who are commited to co-design in projects. There are a number of reasons. PMBOK 7 promises to be less prescriptive in […]