Quality circles are noteworthy for many reasons: meta-, macro-, and micro-. Thse include, as examples, their contribution to the Japanese economic miracle, their emphasis on self-organization as a pattern for managing project team work, and on their toolbox of design and problem-solving tools, including cause-effect diagrams. Here is a concise and solid introduction, inclluding a […]
Tag: Quality Management
This is the activity of quality circles and the like aiming to reduce defects in outputs and enhance the processes that produce the outputs.
Plan – Do – Check – Act is one of the basic constructs underlying quality management efforts.
“Quality Improvement: Choosing Measures”
This 6′ video offers a clear classification of types of metrics and very useful advice on choosing and using quality metrics. Though addressed to teams in the health industry, it is pertinent to teams busy doing most any sort of work.
“…Project Quality Management”
This 18′ explanation is based on PMBOK 6th edition. Why are we posting links to resources based on 6 now that PMBOK 7 is available? Though PMBOK 7 does address quality (in the “Delivery” performance domain), it does not treat quality itself as a performance domain. As a result, it does not organize quality constructs […]
“Project Quality Management”
Comprehensive 11′ overview, organized per PMI’s PMBOK 6.