Category: Appreciating Values

Determining what stakeholder segments are key, what they consider valuable, and why. Representing these priorities clearly through the project. Creating quality metrics, processes, and KPI’s to ensure that what they consider valuable is actually being built.

“Market Segmentation with Real World Examples from a Business Professor”

Clear, well-organized explanation of traditional customer segmentation for marketing purposes in about 11 minutes. “Traditional” here means pre-dating personal computers, internet, and e-commerce. More modern approaches to modeling customers for business purposes (e.g. using empathy maps, exploring contexts of use, customer journey mapping, developing persona) tend to be extensions and refinement of the traditional “psychographic” […]

“Decision Tree Analysis – Intro and Example with Expected Monetary Value”

7′ video explanation of the essential logic of decision tree analysis based on Expected Monetary Value (EMV) by way of an example worked on a white board. As can be seen easily, the EMV and decision tree constructs are potentially quite valuable, and the logic and math involved are extremely straightforward. However, as can also […]

“Product Life Cycle (with Real World Examples)”

9′ video with useful, well-designed slides and product examples. Projects are very often selected and launched specifically to support a product in one stage of the product life cycle. E.g. marketing projects for company products in the “Introduction Phase” and development projects for products in the “Growth Phase”. These days, many companies organize work increasingly […]

“Satir Change Model”

Useful 8′ explanation based on a single slide, with annotations set out in support of the talk. Re Satir’s pracctice, what is missing here is her thinking in terms of “wholes” and balance, her deep empathy for whole family network/group, and her fearless, nurturing intent. “Systemic mothering”, if you will. The potency of her practice […]

“Use Innovation Games”

Here is a brief (<3′) introduction to innovation games, including a short talk by the one who “wrote the book” on them, Luke Hohman. One major use of such games is to inform prioritization decisions, that is, decisions about the relative value of product features or increments, from various perspectives. The three games mentioned here […]

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